The ability to customize reports for each department, as well has being able use it in multiple locations within one account with ease of access is amazing! I have not found anything yet about this software but if there was something i would like changed or added then we can work together towards solving those issues too!! We are using Sales Docs at my job because our previous system had many problems getting data from different sources into 1 place where managers could easily see what they needed when making decisions regarding their team members performance reviews etc..