I like that this package has been designed to be easy for our clients to use with their own staff members who are not technical people or computer savvy which can make life easier at times! Having said all that it's still very new so there may well be some bugs we haven't come across yet but they are working hard on them currently as far as we know - no problems that big have arisen from what we've seen ourselves.
The fact you get good advice about your setup when setting up the initial implementation makes things much more straightforward too! We're solving a number of issues relating to how organisations share information internally without having separate systems / websites etc., plus providing an interface into other applications via API calls. This allows us to provide better customer service by being able to give customers access into different areas where appropriate rather than just one website.