The best thing about kintent is that it has an easy-to-use interface & can be used for multiple kinds of business operations like reporting, data analysis etc. I have also found their support team very helpful in solving all my queries related to this product. Also they provide 24*7 customer service which makes me feel safe using their products! Nothing as such but sometimes when i am working offline or during night time(or holidays) there might not always be someone available at office who can assist you immediately if any issue arises while working online/offline (like internet connectivity issues). For example, some times we do need immediate assistance from technical support regarding our websites' performance problems. If anyone faces similar problem please let us know so that we could update accordingly. It's good software overall even though its price point isn't quite cheap compared to other solutions out there. We are able.