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Roberta Gonia photo
Tanzania, Dodoma
1 Level
480 Review
0 Karma

Review on 🎧 JLab Audio Epic2 Bluetooth 4.0 Wireless Sport Earbuds - Guaranteed Fitness with Waterproof IPX5 Rating, Skip-Free Sound, 12hr Play Time, Blue/Gray by Roberta Gonia

Revainrating 1 out of 5

2 pairs each died after 35 days of use. avoid!

I originally bought them in July. About 31 days after their arrival, they became completely unresponsive. It's only been a few days since Revain's 30-day return window, so I had to contact JLab. JLab has assured me that they will back up all of their products and replace this one. If I sent them back they would give me credit to order a new pair. (That would have meant a week's delay, so I complained and they ended up accepting a photo of them cut in half as a "return"). I received my replacement headphones at the end of August and they stopped working two days ago. responsive. That means I used the second pair for about as long as the first pair before they broke. I have contacted customer service and asked for a full refund as I no longer believe this product will last more than 5-6 weeks. product all together.

Pros
  • Acceptable
Cons
  • Empty