Easy interface, easy tracking of all member data. Good integration with other services like Salesforce for CRM purposes.Good support from team members after hours as well during business days if needed. No dislike so far! I am using this service since almost 3 years now without any issues regarding functionality or performance. So far there are no downsides in my opinion compared to our previous solution which was also implemented by them. We use MemberPro's Customer Relationship management system to track client satisfaction levels, customer feedback surveys etc.