It's simple to use, very easy to install and configure with your existing windows environment. The customer support response time was also excellent! There are some things that I would like to see improved in future releases of this product including more customization options (like adding additional folders). We were looking at solutions which could be integrated into our Microsoft Exchange Server 2007/2010 mailbox environments so we needed something lightweight as well as being able to integrate it easily within Windows 7 workstations. This software has been working great since installation and continues to deliver without any issues or problems whatsoever.