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1358 Review
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Review on πŸ”© Dewalt DCD771C2 Compact Cordless Lithium Ion Drill by Brandon Show

Revainrating 1 out of 5

I thought Dewalt was a great company and assumed I had a lemon

I had this drill for about 4 weeks when it just stopped working. I thought maybe it was overheating or that the batteries didn't have enough charge, but after letting it sit and charging the batteries again it still wouldn't work properly and shut down after a few seconds. I thought Dewalt was a great company and I thought I had a lemon. The manual I received with the drill says that Dewalt has a 90 day money back guarantee if you are not happy with the drill, no questions asked. I called Dewalt and they didn't seem to know that this money back guarantee is in the manual and also on their website. Not only did Dewalt not deliver on that promise and not help me in any way, but they didn't seem to care about making the customer happy. I said I would definitely write a review about the product and customer service which I didn't get and I would never buy from Dewalt again so I'm keeping my promise. After that I called Revain and they helped me with no problem. It's a real shame because I've heard Dewalt have great products and I was happy to get a drill bit that lasted a while but no. 4 weeks. I will never buy Dewalt again not because the product doesn't work (again I believe it was a lemon) but because I feel they are useless and dishonest.

Pros
  • drill
Cons
  • Very expensive