The team at seriously is incredible! They are very knowledgeable, easy going people who do what they say you want them too - when I have questions or concerns about my plan of action it's answered immediately by someone with years experience behind their words (and sometimes just one word). If your organization needs help getting started then this could be perfect!! Honestly we haven't needed much additional service after our first meeting but if there were any issues that came up during implementation/service delivery phase than serious would address those problems as well so far no complaints from us here.