I like that it is super easy for lawyers or anyone else in my life who uses rocket lawyer (like myself) can submit billing information via their phone number instead of emailing them which saves time! Also when you're looking at an invoice there are some areas where your screen will go blank as if its frozen but then continue working without any issues - not sure why this happens sometimes though so just be aware because i think thats all we know about right now with how limited our support team knows everything lol!! Nothing really bad yet other then maybe having too much open tabs/windows? But honestly no complaints here from me :) It makes submitting bills very quick & efficient.