I like that it's easy for my clients/customers (who are not technical) as well me! It has helped us keep our trucks in compliance with DOT regulations which helps them avoid fines or even worse being shut down by law enforcement agencies when they do get caught breaking rules.
There isn't much dislike about this software but there could be more training options available so people can learn how things work without having an expert walk through every step. If you're looking at Fleet Management Software then definitely look into KTP because we have had no problems using their service thus far!! We use Ktp primarily for tracking miles driven per day & total mileage traveled each month.