The pillows themselves are great. However, of the three sets of pillows purchased, 4 pillow covers had broken zippers, and two had dirty covers - one had a black shoe print on it from being stepped on. We had to cut the broken covers off and purchase new covers. Now they're great. Excellent support. If too firm, you can always remove a little stuffing. I removed some from one of mine and added this stuffing to a zippered pillow protector, thus creating two pillows from one. Highly recommend, even if one does have to buy new covers to replace the ones with bad zippers.
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