I like that it has all my accounts in one place which makes things so much easier! The customer service could be better but its not horrible either - they are always quick at responding when you have an issue or question about something within your account area!! You can't go wrong using this system if there's anything specific needed just make sure someone from FT knows what needs done/how best suited etc as sometimes people don' know how good certain features work until after purchase (which isn’ts very fair). We've never had any issues since we started working through them- everything works great & gets us where our customers need too :).