It's almost impossible to find anyone willing to give you help if something goes wrong. The product has too many downsides that no one wants to talk about. I've used other products of this nature before but they were way better. There are much better alternatives out there. I highly recommend avoiding this product and considering using another source instead. We're trying to create an interactive survey and have had problems with several things including how difficult it is to send questions to our respondent. This program has made implementing the survey really easy thanks to its easy interface. I like that it's easy to use. It makes organizing your work schedule very simple. The program is relatively inexpensive compared to other programs of its kind. Nothing in particular that I dislike about this product. It has made scheduling my work much easier than using Excel or paper calendars. I've been able to keep track of my hours worked per week. This also helps me stay organized because I can easily see where I'm spending most of my time on projects.