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1 Level
768 Review
45 Karma

Review on ExitIntel by Noe Miceli

Revainrating 5 out of 5

Excellent Supported by Friendly Customer Service

The most beneficial thing about exitintel, is their support team. They are very friendly, helpful, knowledgeable and always willing to help you out with your questions or concerns. Their customer support has been great! I have not found anything negative at this point. If it's something they can change, i would like more options of payment methods. It is difficult to pay using credit card because there isn't any option for PayPal or bank transfer. Also, there should be an option to add additional items to cart when someone clicks "buy now" button without leaving the page. This way we don't lose customers who may decide to leave after adding an item but haven't actually clicked buy yet. We use exitintel as our main CRM system and also to track all leads generated from different sources including email campaigns and social media posts.

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Pros
  • Very easy to navigate
  • Great Customer Support/Helpdesk staff that knows what he’s talkingabout.
  • Able To Integrate With Many Other Software solutions available today (Zendesk SSO Integration)
  • Easy Way For Lead Tracking & Conversion Optimization(Lead Scoring / Email Verification)
  • Mobile Friendly Application
  • Works well
Cons
  • Minor Issues

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