I found the process of creating the plan very helpful. I am a sales professional and this plan allowed me to create a plan that would be beneficial to my business. I also liked the ease of use. I didn't have to spend time or money creating my plan. I can share it with my team and they can use it to help me reach my goals. I didn't like that I couldn't use some of the features in the program. I am not a tech savvy person and this program is difficult to navigate. I am able to create a plan that helps my sales team better reach my goals. This plan helps me to understand the needs of my customers and helps me identify opportunities to grow my business.