So I went to use the bike, purchased March 16, 2022, its now November 2022. I checked the charge and it was green so I thought it would work. But nothing. Reached out to the manufacture to see what trouble shooting I should do. They determined it was a bad battery. But how does a battery go bad after 6 months? And we used the product like only 5 times, my 5 year old liked it but I got it for my 3 year old who is still learning to bike ride. My other electric bike battery did not go bad after 6 months. The manufacturer did send a replacement battery for free and a new charger. I would personally would not get another one unless they put on a twist grip instigated the red button, my 5 year old complains it hurts her thumb after a few mins of riding. And fix the battery to last longer than 6 months.
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