I like that it is easy enough anyone who has basic computer skills could use this software without any training or guidance from me! It's really helpful when trying out new products since there are no other people around at my house to try them first so they don't get broken/busted by kids playing games online! Honestly though? Nothing specific about brightspa as far as problems go but honestly nothing bad either :) just make sure if u decide which program will be good for ur family its worth looking into all of these programs because some may have more features than others depending where ya live etc haha.