I love that you can see all of your reservation info in one place which makes it easier to keep track of things. You also have access from anywhere with internet, making this very accessible as compared to other software. The app is very outdated - even 5 years ago! There are many newer options out there now but they don't integrate well into avvo (and therefore require an extra fee). We use this mainly to do hotel bookings. It helps our customers find great deals and has improved their experience booking through us since we can show them so much more information and let them make better decisions. The ease of use and functionality is amazing. It works flawlessly. I love the simplicity of the interface and the ease of use. I would like to have more detailed instructions for new users. I also would like to see more features such as creating surveys. This is a great system with a great customer service team! I highly recommend it. I use the system to manage my website, reservations, marketing, and surveys.