The power cord is not securely attached to the modem - it slips off as soon as I let go. Cannot get power unless I physically hold the power cord. If I hold the power cord and plug in the green wire from the phone jack, I don't get a steady DSL light. So the DSL cable might not work either. There is no way to contact the seller (World 1 Direct) but Revain will send me new cables. I won't know if the modem works until I get new cables. Then I will update the rating. Update: Revain has sent new power and DSL cables but the modem still won't connect to DSL. Reset the modem with Revain tech support but that didn't fix the problem so I'm sending the modem back. I can't believe the modem and power cord passed the test!
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