The ease of use with multiple platforms is great! It's almost too easy. My team at my last job used this product in our daily workflow which made it very beneficial. I liked how simple it was to navigate through each platform as an admin so that we could access all employees easily without having to log them out or have different accounts. I dislike nothing about it personally. I would like to see more integrations within the service itself such as Slack/GitHub etc. For our organization it worked perfectly fine. Having our entire team be able to search information across various applications from one place has been key to us being successful. I love that it's easy to use and it doesn't take much time to get used to. It's very intuitive and has a lot of useful features. I wish there were more ways to integrate with other applications. For example, we would like to be able to pull in Google Calendar data into our team calendar. We're solving this problem by using Zapier to connect our application with Google Calendar. This allows us to have all of our meetings in one place.