I know there are a lot of negative reviews but personally I haven't had any problems with this lock. True, I don't use it very regularly. but it seems to work fine when I use it. I like that it feels clunky and that changing the code wasn't much of an ordeal. It's pretty easy (especially if you've changed other number or word locks in the past). Also, it offers you many word options to choose from. I don't understand why people complain that they can't write certain words. Serious. You cannot put any combination of words on a NON-DIGITAL keypad. You just have to stop. Probably the ONLY thing I don't like is that the color choice isn't an option. some kind of crap. but removing a star is not enough. Why? because the PRODUCT is OK. Other than that, the lock is secure and works great for me! So far no complaints!
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