The team at nutshell is very professional, helpful in every way possible! They are quick to respond with questions or concerns you might have about our advertising needs. I cannot think of anything we dislike as much so far - they were all excellent communicators & hard-working people who always strive for excellence when doing their jobs. We've had great success using them over several years now. Our ads look good across platforms (web/mobile) while remaining cost effective compared to other agencies out there that charge higher rates per click than nutshell does.