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Tunisia, Tunis
1 Level
423 Review
0 Karma

Review on ๐Ÿฑ 12-Ounce Stainless Steel Thermos Food Jar with Microwavable Container: Keep Your Food Hot On-The-Go by Natasha Thomas

Revainrating 3 out of 5

Relying on the manufacturer is almost always a bad idea.

I support MCapiro's feedback. This item does not retain heat like a traditional thermos, but that is to be expected. My liner had cracks on the bottom that leaked after about 3 months. The warranty process is a nightmare. I returned the item to Thermos 3 months ago but no response from them. I've sent numerous follow-up emails recommending that I call support. Unfortunately nobody ever answers the phone. I was on the line twice, 30 minutes each, they never answer. And all for $20. Lesson learned: If possible, ensure the product can be returned to Revain within the full warranty period. Relying on the manufacturer is almost always a bad idea.

Pros
  • cool product
Cons
  • slightly crumpled