I love how easy it was to set up my account with them! They are very efficient in getting everything setup quickly after submitting your information through their website or via email request form that they have available online as well. There really isn't anything bad about this program because there doesn’t seem like much room for improvement at all currently from what i can tell so far anyways (maybe if you don't want people seeing past events). If someone asks me where to start using IDG idg has been helpful since its free unlike other programs out there.