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1338 Review
27 Karma

Review on Encompass Solutions, Inc. by Robert Ryokan

Revainrating 4 out of 5

Helpful, professional and quick turnaround time

The team at Encapsul was very helpful to me when I had questions throughout my implementation process. They were able to answer all of our needs quickly without us having any issues with getting answers from their sales rep or product manager. There really isn't anything negative about this service provider other than maybe they could have given additional information after we implemented them as well (they did offer some help but it wasn't enough). If you are looking into purchasing accounting services then definitely consider using these guys! We needed assistance implementing QuickBooks Online which has been extremely beneficial thus far.

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Pros
  • Great customer support
  • Easy onboarding for new clients/users.
  • Very transparent pricing model that makes sense in terms what is being offered by both parties involved.
  • Sales reps available 24 hours per day if need be..and great follow up via email within an hour response time.)
Cons
  • Nothing yet