Header banner
Revain logoHome Page
encompass solutions, inc. logo

Encompass Solutions, Inc. Review

2

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), Epicor Channel Partners

View on AmazonView on ЯM

Description of Encompass Solutions, Inc.

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Overall good experience working with these guys!!!

- Supportive-Always available to help with issues or questions.- Helps manage my customer database by pulling from our Ariba account as well making updates manually when needed (which saves us time!). It's not perfect but I do like knowing it exists! We recently transferred all of management data over into this cloud solution so now we are able see what was done internally versus outside vendors since they had their own system going before; which has helped me tremendously overall at keeping…

Pros
  • Can easily update sales information via excel spreadsheet.
Cons
  • It is hard to say

Revainrating 4 out of 5

Helpful, professional and quick turnaround time

The team at Encapsul was very helpful to me when I had questions throughout my implementation process. They were able to answer all of our needs quickly without us having any issues with getting answers from their sales rep or product manager. There really isn't anything negative about this service provider other than maybe they could have given additional information after we implemented them as well (they did offer some help but it wasn't enough). If you are looking into purchasing…

Pros
  • Great customer support
  • Easy onboarding for new clients/users.
  • Very transparent pricing model that makes sense in terms what is being offered by both parties involved.
  • Sales reps available 24 hours per day if need be..and great follow up via email within an hour response time.)
Cons
  • Nothing yet