Review on Encompass Solutions, Inc. by David Dortch

- Supportive-Always available to help with issues or questions.- Helps manage my customer database by pulling from our Ariba account as well making updates manually when needed (which saves us time!). It's not perfect but I do like knowing it exists! We recently transferred all of management data over into this cloud solution so now we are able see what was done internally versus outside vendors since they had their own system going before; which has helped me tremendously overall at keeping customers happy/ satisfied within each department because no longer am i scrambling between emails tryingto find who did something wrong etc., everything can be seen right inside one window!! The main benefit of using Encompass solutions is its ability to track all of our inventory in one place. It also has the capability to be able to upload invoices to it as well. I like that we can use it to keep track of orders. We have been able to get rid of paper files and have them stored online. As far as any dislikes, I don't dislike anything about this system. This program is very easy to navigate through and I am able to make changes myself without having to go to someone else for help.