The ease in which it integrates with other services makes this one my favorite! I can do everything that we need from our CRM system into sayaria but also have access through an API so i don't loose any data or information when using different systems/platforms. It's not perfect yet as there are some minor bugs here & there (i'm sure they will be fixed soon) however overall great product!! We've used many products over time including Salesforce + PowerBI etc all good tools at their own level - what really sets us apart was how easy integration between them were made possible by use of SAGraph! Very pleased customer experience thus far!! Nothing major dislike about anything currently just waiting patiently till new features come out before implementing further enhancements / improvements. If you're looking for something simple then try saying.