I like that it's easy for users from different organizations (employees/clients) to interact with each other within our system. It is also very simple to set up new connections once we have established relationships between parties involved. The only thing about it could be improved at times would be better customer support since sometimes there are questions that arise during installation or setup process where they can't always help us immediately. Overall its been great so far! Currently using mostly as an internal tool but planing on sharing information among employees who aren't directly connected through their own organization when needed too. I can see my patients at any time day or night from anywhere with internet access. It makes it so much easier for me because appointments are made online, reminders sent out via text messaging, etc. Also have no worries about being late! No more missed appointment fees! The app is super easy once you learn how to use it. My only wish is that there was an option to pay by debit card instead of credit card. Paying bills/buddies has never been faster and less stressful than ever.