I like how easy it was for me as my secretary/receptionist when getting paid or sending out invoices! It's also very user friendly which makes working with CITT even more convenient since we don't have many issues using this software at all now because everything can be done through our computer system so quickly without any problems whatsoever!! There are no downsides about corporate info technologies; however if there were they would not change anything just keep up what you're doing already great job. The only thing i dislike right off hand but nothing major has happened yet though maybe one day something will happen where things could go wrong from time-to.-.