UPDATED review: They reached out to me and sent another and it was in perfect condition. Very pleased with the product & the customer service! Highly recommend 😄Original review: I first got this mug about a year ago and loved it so far, so I decided to get another one. There was a rather large crack where the handle attaches to the body of the mug, so I returned it and got a replacement. Just got the replacement and it also has a small crack in the same spot. (Photos attached) I will not bother with the reorder or refund since it’s a hassle, but still disappointing. Love everything else though. Design, size, tea infuser are all good. Wish they had better quality control.
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