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1 Level
1309 Review
56 Karma

Review on International Bridge by Seth Singh

Revainrating 4 out of 5

No support after shipment - waste of money!

The service was very friendly and they had good information about how it should work; however I received no support from them after my shipment arrived in Beijing (a week late).

img 1 attached to International Bridge review by Seth Singh

Their customer care team did not respond when we called or emailed asking questions. No tracking number provided by their courier provider - so there's nothing you can do if your package is lost/stolen! A waste of money considering that other companies provide better services at competitive prices. We used IB because our clients requested this specific type of international delivery solution.

Pros
  • The shipping solution was the best I've ever used
Cons
  • No support after package arrives and poor communication