The tool makes work processes smoother and easy. It is a lot simpler and efficient than the other software I've tried before. What I dislike the most is that the tool is expensive. I guess the tool is perfect for business with multiple branches or offices but I am not sure this tool can be used across all companies. Definitely, it is worth a try since it makes work easier in so many ways. It is also cheaper compare to other tools of the same quality. It helps run my business very smooth. Since this is a web-based software, it is very easy to use. I like how easy it was for us all in our department or office get setup with this software as well we are able so easily pull reports from various sources into one place! It's very simple but yet advanced at same time, also has many features which helps me stay organized every day when working out of home by myself where there isn't always someone around who can help answer questions regarding my work duties etc.