It can be customized in so many ways, with more features to come, we were able to do things way beyond we had originally anticipated - or hoped for! The staff are very responsive during implementation, both from RLG and from our technical team, but also after going live. I wouldn't not choose this solution. It's like an entire organization of experts behind what you'd expect, plus it's easy to use and navigate from your home office too! We have a variety of different types of customers…