I love how easy it is to navigate, manage and use. The interface is very user friendly and provides the necessary tools to effectively control my company. Their customer service team is very helpful and knowledgeable and always available to answer any questions. There are some features that could be streamlined or made more intuitive for non-technical users. I'm not sure if this is a benefit to the platform or the product but sometimes I feel like I am missing some of the features. The ability to effectively manage my employees' access to various applications. The ability to manage my social media, phone, email, and other electronic communications. We are able to better control who has access to what. We are able to limit what they can see and limit who they can talk to. We are able to track access to files and information.