I like how easy it is for my business partners in sales & management at our local city utilities department (Water Smart) - they are able to access all of their reports from one place! They can see what we're doing well or need improvement so there's no guesswork when working together as an agency team.
The only thing i dislike about this product/service overall would be its price if you have more than 10 accounts which makes managing your account information very difficult because each page needs updating individually instead of just refreshing once per day. This helps keep up-to date info available without having multiple pages open simultaneously while keeping track of changes made by others across different departments within my organization.