The interface is very user friendly for any level of users - from beginner to advanced. I like that it has been updated regularly so there are always new features added. It also integrates well into Salesforce which helps when managing multiple accounts at once as we have over 500+ companies who use us! There's nothing really i dislike about this product but if you're looking for an integrated CRM/PR M platform then check them out! Our team uses kiflor several times per week including myself (both manager & employee) - its made daily tasks easier because they've got everything under 1 roof.