I like that it's secure at all times even when you're not logged in! It allows me access from anywhere with internet connection or wifi as long my device/computer can connect (which works great!). The password reset feature could be improved but overall this product does what its supposed too do without any problems thus far!! We've been able use cloud storage via multiple devices which was very convenient because we were always connected through out day during work hours so no need worrying about losing files etc.. I like that the software is easy to use and can be customized to fit your needs. The customer support team is very helpful as well. It's a great product and we are able to protect our data from hackers and other malicious users. There is nothing that I dislike about this software. We use it to secure our network and keep all of our sensitive information safe.