The most useful thing for me is that I can see my delivery schedule right from point A - B without having to go through many different systems / platforms like email or excel sheets etc! If you're looking for an easy system where things are very organized then this may not be what your needs but if you need something more flexible than other services offered, give it try.
There isn't anything bad about using the service as such so far we haven't faced any problems while working during peak hours nor have there been issues when checking our schedules at night before going home!! You will definitely benefit by logging into the platform even after leaving work because its much easier to check any updates made regarding deliveries especially those which were already planned earlier. This has helped us organize everything efficiently thus reducing errors in communication between departments within the organization along with providing a common view of each department's activities towards their respective customers' orders/deliveries. We've also realized how crucial scheduling plays.