My cat loves it. She even jumped in it a few times voluntarily during a 20+ hour car journey to nap during our trip. Obviously she got sick of being cooped up sometimes, but overall likes it and finds it comfy. She occasionally hops in just for fun. I highly recommend introducing your kitties to their carriers with no pressure ahead of time (so they can play in/on/around them, get treats inside them, etc) before you have to stuff them in for a vet visit or stressful travel situation, and leave them out so they're accessible to your cats when they're not being used. Their familiarity with the carriers will become more comforting and less stress-inducing during travel. This carrier is sturdy and a decent value, I just wish it had a velcro thingy to combine the handbag carry straps into a shoulder strap (or something like that) since our other carrier does and it's very helpful. The top loading and front loading options are great, the girls sat on top during our journey (when we let them take breaks from being cooped up) and could put themselves to bed inside them whenever they wanted, then when we needed to zip them up for safety, the top opening was usually the easiest for all of us. Honestly it's pretty cute and looks totally unobtrusive in the basement corner next to their other carrier and travel litter box. Can confidently recommend this product!
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