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Finland
1 Level
749 Review
58 Karma

Review on KidKusion by Jon Larjin

Revainrating 3 out of 5

KidKusion: A Baby Store That Isn't So Safe

I was let down and worried by KidKusion, and I wouldn't recommend them to anyone. The edge and corner protections didn't work to keep my baby safe, and neither did their customer service. The adhesive on the edge protectors failed after only a week. I contacted KidKusion's support staff for assistance, but I received a sluggish and unsatisfactory response. After waiting days for a response, they provided me with empty promises instead of an actual answer to my problem. They also had a very limited assortment of infant items. When it came to baby safety items, I was hoping for more variety than the few generic options that can be found at any department shop. Their website was simple to use, but that couldn't make up for the dissatisfaction I felt with their offerings. If you're searching for reliable baby safety goods, I wouldn't suggest anything made by KidKusion. You're better off saving up for a better brand.

Pros
  • Friendly and quick service staff.
Cons
  • There were some customers who felt that the response times from customer service were too slow.