The system is easy to use and very intuitive. The platform has a great set of features and is very flexible. The customer support is very quick to respond and provide solutions. The system is also very easy to integrate with other third party applications. The system is a bit slow at times and has some minor bugs. However, overall it is a great system. It has helped us in streamlining our processes and in the end has helped us save time. The system has also helped us track all our inbound mail and parcels.