Review on Cloudreach Services by Christopher Buck

I like that we can use this tool for our customer service department as well as other departments in my organization. It is easy to set up and get started with very little training required. The dashboard could be more user-friendly and easier to navigate through. There are some features that need to improve upon such as better reporting tools for dashboards and creating custom reports. Great product! We have been able to create customized workflows for different departments within the organization using this tool.