I received my Autel MD802 from a Weyland seller and tried to register it online on the Autel website. The response from Autel's website was "Product has been registered" which obviously means the product was already registered before I tried to register it. I then sent Weiland a message explaining the situation. It took several days to resolve this issue as the people I interacted with seemed to be in China working while I slept and vice versa. The folks at Weyland asked me to create a new Autel Account and then I gave the folks at Weyland my unit's serial number along with my new Autel Account User ID. Weiland somehow used this information to allow me to log into my new Autel account and update my SD card with updated software. I could NOT register this device. I believe I got the MD802 which was returned as the cables inside were not twisted and the software on the SD card was more up to date than my other purchases of this product (I had previously purchased 2 different MD802s from another seller ). I expect my "year of free updates" to end a year after I initially register this device, not when I receive it. The time will show. This unit works, which I can't comment on the other two MD802 purchases from another vendor. Now that this MD802 has been completely rebuilt I am very happy with it.
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