I bought the exact same shoe for one of my twins the last day and the Upper West Side store was open before it was forced to close due to the pandemic. This boot tore near the front toe seam in less than two weeks. And with the schools closing two days later, there wasn't as much attrition as is usual for a five-year-old boy. I contacted this store and even though they were closed someone went to the store to send me a replacement but they were no longer that size. So I shopped at Revain and ordered the same pair but a half size up (just in case). This time, in less than a week, the stitching on the upper part, near the front toes, came undone a bit. So this seems to be a problem with New Balance. Second pair in two months.
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