BDP-S5500 has a 3.8 Mbps connection on the network, tested at 72 Mbps for 5 minutes. Rather than just complaining, I also went to the Sony website to try and fix the issue. After updating the software (it was already up to date) I came up with the following simple procedure to test the network in my house. If you are using multiple devices, follow these steps: 1. Connect the device using the same Ethernet or Wi-Fi cable.2. Use fast.com to record your connection speed. Results: Device, Connection Method, Internet Speed BDP-S5500, Wired, 3.8Mbps Win10 Laptop, Wired, 72Mbps 0.5Mbps Win10 Laptop, WiFi, 39Mbps Mac Laptop, WLAN, 45 Mbit/s All tests were carried out 10 minutes apart. In conclusion, I'm pretty sure that the DBP-S5500 is an internet connection limiting device. at 72 Mbps we still have to ask ourselves "is that enough for streaming?" Sony's Netflix website recommends streaming speeds: 0.5 Mbps Required for broadband 1.5 Mbps Recommended for broadband 3.0 Mbps /s Recommended for SD quality 5.0 Mbit/s Recommended for HD quality 25.0 Mbit/s Recommended for Ultra HD quality Conclusion: The BDP-S5500 cannot deliver the recommended HD streaming quality. recommendations may work). Conclusion: This BDP-S5500 is not physically able to pause, wait, stutter, watch Netflix without a buffer. i give it back The tragedy is that I bought it to replace the BDP-S590 I've been using for 4 years. It was great so I was willing to pay $179 for it. What a disappointment. I think this device works for some people because all commercially sold devices have variances. Most likely the problem is with the chip (or chipset) that communicates with the internet and they may happen to exceed the 3.8Mbps which I'm limited to. You are good! I wish them continued success. PS I really hope that no one reading this review will say that I am an engineer.
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