The interface is easy to pick up and use, with clear icons and buttons making it simple for new users to get started. There are lots of useful reports and data that you can easily and quickly access. You can also set the system to send out messages automatically (e.g. reminders) which is very helpful! I do not like that some of the more complex reports are not as straightforward to use as they could be. For example, there are ways to generate bar graphs but the chart options do not seem to be as flexible. Also, it would be great if the system allowed you to export the data in csv format so that you could transfer it into other programs for further analysis. We have been able to streamline our processes and reduce our manual workload by using this system.