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760 Review
25 Karma

Review on ACE IT Solutions LLC by Gerald Hill

Revainrating 4 out of 5

Exceptional Customer Service That Speaks For IT Experts

Our team works with Ace because it is an organization that has their customers at heart, not just themselves. The staffs are helpful, friendly, knowledgeable about technology, proactive when they can be, honest & transparent. We have yet to find any issues regarding our relationship or service we receive from them. They know how important customer service is - which makes us feel valued as clients! I don't think there's anything else I can say beyond what other reviews already said, but if you're looking for somebody who will provide exceptional services then look no further than ACE! Their knowledge/expertise within the cloud products, security (especially cyber), networking systems is unparalleled. It always amazes me how quickly they can get to problems and fix them.

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Pros
  • Timely response times
  • Knowledgeable experts in all aspects related tech needs.
  • Great understanding around network infrastructure / connectivity along w hardware implementation; data storage options etc..etc.and more!!
Cons
  • Nothing really comes readily into mind here..but nothing stands out either way :)
  • As per normal industry trends these days everything seems cost prohibitive so budget becomes another issue sometimes...it may make your decision come down too