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1 Level
810 Review
73 Karma

Review on Credential Agent by Michael Custodio

Revainrating 5 out of 5

Great Background Checking System - Would Recommend

I like being able to access all of my credential information in one place, as well as having it synced between multiple devices (mobile phone, tablet, laptop). The ability to have alerts set for when changes occur is helpful too! Sometimes it takes longer than expected for updates to show up in the system, which can be frustrating if you're expecting them. It's also sometimes difficult to get someone at the company to update their info with us because they don't seem to trust that we really need this info updated. We've been using this product since 2016 and haven't had any issues until now. However, there has not been any major incidents here either! This program allows me to keep track of our employees' background checks and make sure everything is correct. And if something does come up later down the road, it helps us.

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Pros
  • Great interface
  • Easy to read reports/forms
  • Updates are easy enough but reliable once sent out no delay or errors so far.
  • Support team responsive even during busy times without extra cost
Cons
  • Almost never