I like that they have all kinds tools for different projects; whether it's AutoCAD or Revit we can use them no matter what type project is being done! Some programs are very expensive so if you're doing smaller jobs this isn't always an option - unless its something really simple! Sometimes when working with other companies out side ATG there seems confusion in which program should be used but sometimes things just don't get communicated well between departments at times.
They do great work though and overall our experience has been good! We've found many ways around problems within Autodesk products by using some 3rd party software from another provider (sometimes free).